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Magerubik Refund Policy

This policy is effective from 06/06/2022.

We want you to be completely happy with your Magerubik order. If for any reason you are not satisfied, we will gladly accept your timely return.

We offer 30 days money back guarantee for our products. You can get a full refund if you are not fully satisfied with our product during 30 days after your purchase. You will receive refund within 1-2 days since your request is confirmed.

Please remember that we will not refund any fee you paid for installation and customization services.

Here are the situations in which we expect to give a refund:

  • ITEM IS "NOT AS DESCRIBED": if it is materially different from the item description or preview so you should expect our guys to "tell it like it is" when it comes to the features and functionality of items. If it turns out the item is "not as described" you will be entitled to a refund.
  • ITEM DOESN'T WORK THE WAY IT SHOULD: This includes situations where the item has a problem that would have stopped you from buying it if you'd known about the problem in the first place. If the item can be fixed, then we are required to do so promptly by updating the item otherwise you are entitled to a refund of that item.
  • ITEM HAS A SECURITY VULNERABILITY: If the item contains a security vulnerability that is not patched in an appropriate timeframe then you are entitled to a refund of that item.
  • ITEM SUPPORT EXTENSION NOT USED: If you purchase an item support extension and request a refund of that extension before your existing item support expires you are entitled to a refund of that item support extension.

Please note we won't refund if it's just because you don't want it after downloaded.